The Auto Guys

Frequently Asked Questions

Frequently Asked Questions

Customers are always asking how to save money.

Here are some ideas that may help!

How to get up to 5 times the life from your brakes.

When your vehicle rolls off the assembly line it will require regular maintenance, starting after 5000 to 8000 kms. Putting off this maintenance will only cost you more in the long run.

Your vehicle’s brake system is included. During manufacture no external lubricants are applied to reduce costs. After a harsh winter, corrosion causes moving brake parts to seize up. This will cause premature wear. Have your brakes inspected twice a year or every 15000 kms. Annual servicing keeps the brake parts moving, minimizing wear and maximizing performance. Even if the brakes seem to work fine, have them inspected. It will save you money. Remember maintenance costs far less than repair.

Fluid exchanges prolong component life.

We always think about changing the engine oil but what about all the other fluids? Fresh fluid minimizes wear and tear and prolongs the life of the component housing the fluid. Let’s talk money. The transmission is a vital part of any vehicle. Replacement costs vary from $2000 to $10,000. A complete fluid exchange costs on average $165 to $250 depending on fluid type and quantity. By spending an average of $330 to $500 in five years, you would dramatically extend the life of the transmission. This would be a wise decision. The same would apply for other fluid exchanges.

Tune ups can minimize emissions, maximize fuel economy and performance, and improve dependability.

Todays engines are considerably more powerful and fuel efficient than those only 10 years ago. Because our driving styles are different and vehicles are driven in urban commuter traffic, they can get clogged up with harmful deposits from short trips and poor fuel quality. They all need regular maintenance to maintain peak performance. Fuel injectors need cleaning every 20,000 to 30,000 km. Intake and combustion cleaning at the same interval as well. Spark plugs also require changing well before the manufacturer interval. A little money spent on maintenance keeps engines running longer and saves you in fuel costs.

Engine timing system

A broken timing belt can stop your vehicle instantly sometimes with catastrophic damage to the engine. Vehicle manufacturers recommend timing belt replacement at specific intervals to prevent breakdown. Significant engine damage can occur if the belt is not replaced. The major causes of timing belt failure are worn tensioners , worn pulleys and cracked or oil soaked belts. Timing belt replacement costs far less than major engine repairs. By following the manufacturer’s guide you will spend less on maintenance than repair.

Why does my "check engine" light come on?

This light comes on when the engine management computer gets a bad signal from one of many sensors on the engine, exhaust system and fuel system. Have it inspected right away to ensure maximum performance and fuel economy.

What is the correct tire pressure for me and how often should I check it?

All vehicles need specific tire pressures. When the Driver’s door is open there should be a decal showing the recommended tire size and tire pressures recommended by the manufacturer. Use a good quality tire pressure gauge to set the pressure. Pressures should be checked monthly.

Do I have to have my car serviced by the dealership to have it covered by my warranty?

You do not need to have your vehicle serviced at the dealer to maintain your warranty. This is where documentation is very important showing the type of oil, quantity, and approved oil filter.

How often should I have my oil changed?

If you are leasing the vehicle only go by the manufacturer’s recommended intervals because you will be turning the vehicle back in.

Regular service prevents early engine failure and oil leaks so you may want to shorten the intervals. Oil changes are a good investment in prolonging engine life. There are other fluids that need regular changes as well.

How do I check my coolant level?

The coolant level should be visible in the reservoir in the engine bay. If you need the level in the radiator checked bring it to us.

How do you know when to change your brakes?

Brakes need annual inspections to monitor wear. Regular servicing will prolong the life of the brakes. Call us to schedule an appointment if the brakes have not been inspected for a while.

Do I have to go to my dealership for all services?

Reputable shops that use quality products that are warranty approved can perform most maintenance services.

Why is my AC not blowing cold?

Most often it is because the refrigerant has leaked out causing the system to shut down. A proper inspection will find the reason. Call us to make an appointment.

How to make my car last longer?

Regular maintenance and undercoating will prolong your vehicle life.

What is the Auto Guys service area?

We service the London, Belmont, St. Thomas, Pt. Stanley and Aylmer areas. We are also the only CAA approved facility in the St. Thomas area.

Can a flat tire be repaired?

Most tires can be repaired as long as the puncture is in the main tread area. Sometimes there are leaks around the valve stem or bead which can easily be repaired.