CAA steers you in the right direction for dependable service. Not sure where to take your vehicle for a repair? Concerned about that rattle under the hood? Considering purchasing a used vehicle? For expert advice, information and repairs, you can count on CAA to lead you in the right direction.
CAA approves less than 5% of all automobile repair shops in Ontario. That is because most auto repair shops cannot hold up to the scrutiny their investigation and inspections demand.
The Auto Guys is proud to be the recipient of the CAA Facility Of The Year Silver Award for the South Western Ontario district for the third year in a row.
CAA looks into our credentials, our equipment, our technicians’ abilities and certifications, and they even check with the province to see if we have violations or complaints on record. We are subject to surprise inspections from CAA representatives and graded on a multitude of categories. The Auto Guys maintains CAA expectations and we are proud to have their approval.
When you’re a CAA Member, you can earn CAA Dollars doing all car repairs at The Auto Guys. Swipe your CAA Card each visit and earn 3% back in CAA Dollars.
Call us today at 519-631-7117 or book online.
Steve Ward
2023-07-12 via Google
The Auto Guys are the real deal! Not only do they have ACTUAL Mechanics, that trouble shoot AND do preventative maintainance to get your vehicle back on the road safely and as inexpensively as possible, they explain what they need to do in “plain english” and don’t recommend needless proceedures and services…only what needs to be done. You can trust them to get it done right the first time!
Kirsten Castle
2023-07-12 via Google
I can’t praise the Auto Guys enough. They have been my go too, for many years. They have worked with situations flawlessly. I took my car in for inspection, believing there was a issue with my breaks on the vehicle. When I was quoted 600 dollars more from the company I financed through I, spoke up and Nic was in contact with them and had things sorted out within hours, and I was booked in for repair. All my stress and feelings of inadequacy was gone. I was also quoted 600.00 less. They are a company, I can comfortably walk in, explain an issue and they will not only address the problem and show me, but I know they will be fair on thier pricing, and fixed without issues later. I am truly thankful for this shop and the people who work here, as I have never been made to feel less or nervous, as places in the past. I highly recommend Auto Guys. I thank you for all the work you do and flawless customer service I have received.
David Sharpe
2023-03-31 via Google
I have an older car with very very high kilometers. I keep it clean and like to maintain it properly. I discovered the Auto Guys in January and have been so pleased with their performance. I cannot praise them sufficiently. They are professional, polite and do marvelously superb work. Their shop, waiting area and washroom are spotless as well. Try them if you havent already. I assure you that you will not be disappointed.
Denise Bate
2023-01-17 via Google
The best service in town! I have an old truck that requires a lot of TLC. The Auto Guys are great at explaining what repairs are required immediately and what needs to be monitored for repairs down the road.
Always friendly and willing to go the extra mile for the customer. The price of the repairs are always what I was quoted, with no surprises.
Keep up the great work Guys!
michael warren
2022-09-23 via Google
Had an issue with my Honda Accord which no one was able to assess and fix. Brought it into Auto Guys in St Thomas, they found the issue and repaired it. What I liked the most is they explained the problem to me and how they were able to repair it. Would highly recommend them, don’t trust your vehicle to anyone else in St Thomas, go and see The Auto Guys
Pete Quevillon
2022-02-13 via Google
Took care of the problem in a timely and professional manner ..thank you
Rebecca Dalla-Vicenza
2022-02-10 via Google
The most amazing customer service I’ve ever experienced with a repair shop. The shop is clean and the guys are amazing. All my business goes to them now. I brought my car with a blown motor to them on a Monday and by Wednesday I had my car back, working better then it did when I brought it in. Thank you Auto Guys!! Matt, Bob and Adam were amazing!👍
Ben Gelderman
2022-01-29 via Google
I have searched around for Mechanics and Auto Guys by far are the best Mechanics in all of St. Thomas, I would never go anywhere else
Julie Leeds
2021-12-07 via Google
The autoguys have been my go to mechanics for years.
They are not the cheapest in town, but I believe you get what you pay for, and these guys are on the top of my list.
Never had any issues with the work they have done, and they always go above and beyond.
Accurate estimates, great regular maintenance.
I can’t emphasize how pleased I am with their service e ery time.
Tianna Lang
2021-11-29 via Google
I booked in my car for an oil change and tire change – they did the work no issue. Seems fine to me, however, i do have an issue with the fact that the mechanic didn’t clean up at all. My car is covered in oil.. I’m not impressed. Also, they said that i have lights out when, but when I checked all my lights, none of them were out – they all worked.
Craig Heywood
2021-10-21 via Google
These are guys you can trust to help you maintain your vehicle. They explain everything to you and even will take you into the shop to show you what needs to be done. Prices are fair and reasonable. Most importantly everything is fixed right the first time. 👍
George Parrow
2021-10-09 via Google
Clean,very polite, took me in an hour early.got the job done,..and had a great car show on there t v lol. They will see me again
Andrew McGrath
2021-08-11 via Google
Had a turbo issue with a truck. Work was completed as well as a few extras for the quoted price and in less time than expected. Matt understood the importance of the truck being back on the road and made sure it was 100% before it left the shop. Great service, honest guys.
Jared Smith
2021-08-06 via Google
I do most of my own automotive work, but I have taken my vehicle in for the odd job and the guys have always done a great job. The service is friendly and quick, prices are fair and they’ve never tried to upsell me on anything. I’m sure I will use the auto guys again in the future
William martin
2021-05-24 via Google
Very courteous and knowledgeable found the problems and fixed them without surprises